Legal terms for wallets and access
Our Legal terms explain who may access the account area, which account details must be accurate and how we handle payment records. Access depends on local law, and where local law permits, you may be asked to complete phone verification before account access. A name or
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wallet detail that does not match your account record can pause a transaction while we check the information supplied. DANA, OVO, GoPay and QRIS appear as separate payment references, so you can identify the rail connected to a receipt or status question. Bank transfer and virtual
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account records may also be retained with the related account reference. We may restrict access when details conflict with the terms or when a legal request requires action. Read the complete policy before opening an account, and contact our support route if you need a correction,
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clarification or account-status check.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.